Trabajo Customer Experience en Santa Fe

Customer Experience Lead (he/she/they) Overview You will improve the shopping experience for our customers by representing customer interests in all business decisions and emphasizing the importance of customer feedback and insights (Voice of the Customers). Responsibilities - Monitor and analyze critical KPIs, including Subscription Churn, Net Collection, Return Rate, Cancellation Rate,...

A leading retail company is looking for a Team Leader to assist the Store Manager in achieving operational objectives and enhancing customer experiences. Responsibilities include supervising team members, executing promotional activities, and ensuring a safe working environment. Preferred qualifications include retail experience and supervisory skills. The role emphasizes strong customer service,...

We’re building digital experiences that are seamless, intuitive, and centered on real customer needs. As our Customer Experience Innovation Lead , you’ll help shape how people interact with Assurant - from purchase to claim - by applying design thinking, emerging technologies, and bold ideas to reimagine the customer journey. You’ll work closely with global teams to identify opportunities, turn...

A dynamic technology company in Argentina is seeking a Customer Experience Lead to enhance shopping experiences and advocate for customer interests in business. The role requires expertise in data analysis and the management of KPIs related to customer satisfaction, including NPS and refunds. Candidates should possess insightful project management skills and a customer-centric mindset, with...

A leading e-commerce customer support team is seeking a highly skilled Customer Support Specialist to join their fully remote team. This critical role focuses on providing users with exceptional customer experiences through effective communication and problem-solving. The ideal candidate will have over 2 years of experience in customer support, demonstrated proficiency with Zendesk, and a strong...

En Humand ayudamos a las empresas a digitalizar sus procesos de comunicación interna, cultura y recursos humanos en un solo lugar. ¿Te gustaría ser parte de la revolución digital en el ámbito de RRHH? 🚀 Estamos buscando un Data Analyst para unirse a nuestro equipo de Customer Experience. Este rol es ideal para alguien recién recibido o en sus primeros pasos profesionales, con muchas ganas de...

A leading AI customer service platform is seeking an AI Developer to design and develop generative AI applications while collaborating with product teams to enhance user experiences. With 5+ years of software development experience and expertise in LLMs, you'll lead the exploration of cutting-edge AI techniques. The role offers a competitive salary, and it's based in Argentina with a hybrid work...

Luxury Travel Consultant – Customer Experience (Remote) Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. You...

A reputable immigration law firm is seeking a Customer Service Assistant to manage client interactions, handle calls, and ensure client satisfaction. Candidates must be bilingual in Spanish and English, possess strong organizational skills, and provide exceptional customer service. The position involves using CRM tools and adhering to KPIs. This role offers competitive hourly pay, ongoing...

¿QUÉ DESAFÍOS TE ESPERAN? Liderar y coordinar la reingeniería del área de Customer Service / Soporte, redefiniendo procesos, métricas y formas de trabajo, con foco en eficiencia, personalización y calidad de servicio. Actuar como referente del área, combinando visión estratégica y rol hands on, involucrándose activamente en la resolución de incidencias. Medir y evaluar el desempeño del equipo,...

- Liderar y coordinar la reingeniería del área de Customer Service / Soporte , redefiniendo procesos, métricas y formas de trabajo, con foco en eficiencia, personalización y calidad de servicio. - Actuar como referente del área, combinando visión estratégica y rol hands on , involucrándose activamente en la resolución de incidencias. - Medir y evaluar el desempeño del equipo, impulsando mejoras...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Service Experience Advocate - REMOTE. In this role, you will own the complete lifecycle of property files, ensuring a smooth and unified service experience for our customers. Acting as the primary contact, you will coordinate project management efforts and ensure service quality from initiation...

Fully remote position open to candidates based anywhere in Argentina. The Developer Experience (DevEx) team is responsible for making developers’ lives easier and more efficient. Their mission is to ensure that developers have access to all the tools, resources, and information they need to be productive, while streamlining how those tools are used. By removing obstacles and simplifying...

About Donorbox Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 100,000 global organizations to close to $3B in donations. Our fast-growing company is...

A recruitment agency is looking for a Service Experience Advocate - REMOTE. This role involves managing the complete lifecycle of property files, ensuring a smooth service experience, coordinating with stakeholders, and enhancing customer satisfaction. Key qualifications include a Bachelor’s degree, 5+ years of service management experience, strong communication skills, and a customer service...

A leading retail company in Argentina is looking for a Customer Experience Lead to improve the shopping experience for customers. You will represent customer interests in business decisions, manage back-office operations, and analyze key performance indicators. Ideal candidates have expertise in data analysis, a customer-centric mindset, and strong leadership skills. The role offers a dynamic...

About the Position Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. You will work closely with clients to...

Customer Experience Lead (he/she/they) Trafilea We are looking for a Customer Experience Lead to improve the shopping experience for our customers. This role focuses on representing customer interests in all business decisions by emphasizing the importance of customer feedback and insights (Voice of the Customers). Responsibilities - Monitor and analyze critical KPIs, including Subscription...

Senior Software Engineer, Developer Experience (DevEx) Senior Software Engineer position focused on improving developers’ experience within Avature. The role is fully remote and open to candidates based anywhere in Argentina. The Developer Experience (DevEx) team is responsible for making developers' lives easier and more efficient. Their mission is to ensure that developers have access to all...

A leading digital services company in Argentina seeks a Customer Experience Innovation Lead to drive innovative solutions that enhance customer and employee experiences. This role entails collaborating with global teams, managing cross-functional projects, and utilizing customer journey mapping tools to identify improvement opportunities. Candidates should have 7+ years in experience management...